Client Overview

The City of Medicine Hat (CoMH) operates its own municipal power generation facilities, providing reliable energy to its residents. With a commitment to operational excellence, CoMH has been utilizing Tero Consulting’s maintenance management software since 1989, continually adopting new modules and workflows to stay current with industry advancements.

Challenge

Managing complex maintenance activities for power generation equipment requires meticulous planning and coordination. CoMH faced challenges in visualizing maintenance schedules, coordinating resources, and ensuring minimal disruption during planned outages. The need for a comprehensive tool to streamline these processes became evident.

Solution

To address these challenges, CoMH upgraded to the latest version of Azzier CMMS. A key feature utilized is the Azzier Projects module, which offers a Gantt chart visualization for planned maintenance activities. This tool enhances comprehension and streamlines planning meetings by providing a clear timeline of tasks and resource allocation.

Implementation

The implementation process involved several critical steps:

• Upgrade Planning: Collaborating with Tero Consulting to outline the upgrade path, ensuring compatibility and minimal disruption to ongoing operations.
• Data Migration: Transferring existing maintenance records and schedules to the new system, maintaining data integrity and continuity.
• Training and Support: Providing comprehensive training sessions for staff to familiarize them with the new features and functionalities of Azzier CMMS.

Results

The upgrade to Azzier CMMS has yielded significant benefits for CoMH:

• Enhanced Planning Efficiency: The Gantt chart feature in Azzier Projects allows for better visualization of maintenance timelines, facilitating improved planning and coordination.
• Improved Resource Allocation: Clear timelines and task assignments enable more effective deployment of personnel and materials, reducing downtime and enhancing productivity.
• Streamlined Communication: The centralized system fosters better communication among teams, ensuring all stakeholders are informed and aligned with maintenance schedules.

Greg A. Huber from Medicine Hat Power and Water expressed gratitude, stating, “Thank you to the Tero team for the support and dedication you all provided, ensuring the success of our Version 8 upgrade.”

This collaboration highlights CoMH’s commitment to leveraging advanced technologies to optimize municipal power generation maintenance, ensuring reliable service delivery to its community.