Client Overview

Kingston Midstream is a leading midstream service provider specializing in the transportation and storage of energy products. Operating across extensive pipeline networks and storage facilities, Kingston Midstream is committed to ensuring the efficient and safe delivery of energy resources.

Challenge

Managing a vast array of field assets dispersed over wide geographical areas presents significant challenges in monitoring, maintenance, and real-time data acquisition. Kingston Midstream sought a solution to enhance the efficiency of their field operations, enabling technicians to access and manage asset information seamlessly while on-site.

Solution

To address these challenges, Kingston Midstream adopted Azzier’s newly released iOS Mobile Work Order application. This innovative tool provides technicians with the capability to monitor field assets within their immediate vicinity directly from their mobile devices. Key features of the application include:

• Proximity-Based Asset Monitoring: Technicians can view and access information about assets located nearby, facilitating prompt inspections and maintenance activities.
• Work Order Creation and Management: The app allows for the creation of work orders that are auto-filtered based on the technician’s location, streamlining the assignment and tracking of tasks.
• Real-Time Data Synchronization: Field data is synchronized in real-time with the central system, ensuring that all stakeholders have access to the most current information.

Implementation

The deployment of the Azzier iOS Mobile Work Order app involved several critical steps:

• System Integration: Ensuring seamless integration between the mobile application and Kingston Midstream’s existing maintenance management systems.
• User Training: Conducting comprehensive training sessions to familiarize technicians with the app’s functionalities and best practices.
• Pilot Testing: Implementing the app in select field operations to assess performance and gather user feedback for further refinement.

Results

The adoption of Azzier’s iOS Mobile Work Order application has yielded significant benefits for Kingston Midstream:

• Enhanced Operational Efficiency: Technicians can now access asset information and manage work orders on-site, reducing delays associated with data retrieval and task assignment.
• Improved Data Accuracy: Real-time data entry and synchronization minimize errors and ensure that maintenance records are up-to-date.
• Increased Responsiveness: Proximity-based features enable technicians to promptly address maintenance issues, thereby reducing downtime and enhancing asset reliability.

This collaboration underscores Azzier’s commitment to providing cutting-edge solutions that empower clients in the energy sector to optimize their operations and achieve excellence in maintenance management.